Thermal Processing Magazine
// Company Feature
New HQ, Larger Warehouse, & More Inventory
CeraMaterials opened its doors 12 years ago, and during that time, has become a major player for the heat-treat industry. A key ingredient to that success can be reduced down to a simple concept: listening.
“What we try to do that I think a lot of companies miss, and it’s very basic, is actively listen,” said Jeff Opitz, president of CeraMaterials. “When a customer comes to us with a problem or a material request, we’re very intentional about understanding what our customer is asking for, and then rapidly responding with an appropriate solution.”Jeff Opitz, President